GENERAL TERMS AND CONDITIONS OF SALE
Terms and Conditions of Sale – Leadersante US Laboratory LLC
1. Company Information
Leadersante US Laboratory LLC (hereinafter the “Company”), a limited liability company organized under the laws of the United States, with its registered office located at 4000 Hollywood Blvd, Suite 285-S, Hollywood, FL 33021, USA , Employer Identification Number (EIN) 61-1998784 , offers the sale of personal care and daily-use products (hereinafter the “Product(s)”) through its website [ www.doliderm.fr ] (hereinafter the “Website”), to individual customers of legal age and legal capacity (hereinafter the “Customer(s)”).
These Terms and Conditions govern the contractual relationship between the Company and its Customers for the sale of Products in the United States.
By placing an order, the Customer fully accepts these Terms and Conditions without reservation.
2. Products
The characteristics and specifications of the Products are presented on the Website through detailed product descriptions (including format, usage instructions, ingredients, and price).
The Customer acknowledges having reviewed all such information prior to any purchase and accepts full responsibility for the choice of Products.
3. Orders
Orders may only be placed online via the Website.
Order process:
1. Selection of Products;
2. Validation of the shopping cart;
3. Entry of personal and shipping details;
4. Acceptance of these Terms and Conditions;
5. Selection of shipping methods;
6. Secure payment by credit card, PayPal, or any other method offered.
A confirmation email will be sent to the Customer upon validation.
The Company is not responsible for errors in information provided by the Customer (eg, delivery address errors).
4. Prices and Payment
Prices are listed in US dollars (USD) and exclude shipping costs.
Full payment is required at the time of order.
An order is considered final only after successful payment authorization by the Customer's financial institution.
5. Delivery
Products are delivered within the United States (unless otherwise specified).
Delivery times indicated during the order process are estimates only and may vary.
The Company shall not be held liable for delays due to carriers or external circumstances.
Once delivery has occurred, the Customer assumes full responsibility for the Products.
6. Returns and Refund Policy
As part of its commercial policy, the Company allows Customers to return Products within 14 days of delivery for a refund, provided the Products are returned in their original condition and packaging.
• Return shipping costs are bound by the Customer, unless the error is attributable to the Company.
• Damaged or incomplete Products will not be refunded.
• Refunds will be processed within 14 days after receipt and inspection of the returned Products.
7. Warranties and Liability
Products are provided on an “AS IS” basis in accordance with US commercial law.
The Company offers a 30-day “Satisfaction Guarantee” or refund policy as a limited commercial warranty.
The Company's liability is strictly limited to the amount paid by the Customer for the Product concerned.
Under no circumstances shall the Company be liable for indirect, consequential, incidental, or punitive damages.
8. Personal Data
The Company collects and processes Customer data in accordance with applicable US laws, including the California Consumer Privacy Act (CCPA) .
Details are provided in the separate Privacy Policy available on the Website.
9. Intellectual Property
All content on the Website (text, images, logos, trademarks, etc.) is protected by US intellectual property laws.
Unauthorized reproduction, distribution, or use is strictly prohibited.
10. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of the State of Florida .
Any disputes relating to their interpretation or enforcement shall be submitted to the competent courts of Miami-Dade County, Florida , unless otherwise required by law.
The Company reserves the right to require disputes to be resolved through binding arbitration before the American Arbitration Association (AAA) , in accordance with its rules.
11. Miscellaneous
• Failure by the Company to enforce any provision at any time shall not constitute a waiver of its right to enforce it later.
• If any provision is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.
• In case of conflict between these Terms and Conditions and any specific agreement between the parties, the latter shall prevail.